Welcome to Park Parade Surgery in Harrogate
Our practice team consists of five GPs, two practice nurses, community midwife, health visitor, district nurses and counsellors.
The telephones are manned during the times shown below but appointment times vary, we offer early morning appointments every Tuesday for routine matters for those patients who may have difficulty attending the surgery within our usual times due to work/school/college schedules or travel commitments.
Monday – Friday 8am to 6pm
You can now download many of the forms that are available to pick up at the practice, online.
We accept completed forms via post, email or in person at the surgery.
PLEASE BE AWARE that the surgery will be closed on the afternoons of Wednesday 15th October 2014 and Thursday 12th February 2015 between 1-6pm for training purposes. The answerphone messages on those dates will advise who to contact in case of any emergency. Please ensure that any prescriptions are ordered and/or collected in advance of these closures. Thank you.
ONLINE ACCESS FOR CHILDREN
Following feedback from our recent patient survey we have worked to introduce online registration for children aged between 0 and 12. This registration will be managed by the parent or guardian and only they will have the log in details. We feel that it is not possible to offer online services to patients between the ages of 13 and 15. This is because the parent or guardian would hold the access details and as a consequence of this, those young people would not have appropriate confidentiality. Although we recognise that in most circumstances parents have right of access to their 13 year olds’ health record, there are certain situations in which this is not correct, and this view is upheld by medico-legal guidance. Similarly when the young person reaches the age of 16 they can register for online access in their own right and the log in details should not be shared with parents. If you would like to obtain a password for your child please see the receptionist. Please note that we will require a form of ID for the parent or guardian, such as a passport or driving licence, before the password can be issued.
If you have a controlled drug on your prescription, currently this means that none of your medications can be sent electronically. From 18th June 2014 this is being amended so that only the controlled drug will be a printed prescription and any other medications will be sent electronically to your pharmacy of choice. We are making you aware of this in case of any issues arising around collection from/delivery by the pharmacy, as items may be processed separately and therefore not all be ready at the same time.
BOOKING APPOINTMENTS ONLINE
In order to improve the services we offer to our patients, and as a result of patient feedback, we have decided to make it possible for you to book some types of nurse appointments online in addition to GP appointments.
To see the nurse for a variety of things you can now book a 15 minute appointment with either of our practice nurses, Sister Karen Ashton or Sister Nadine Collinge: Click here for more information
Did you know? that you can leave feedback, positive or negative, about the surgery on the NHS Choices website. If you would like to do this go to www.nhs.uk and on the homepage search for us in the ‘services near you’ section. We welcome all feedback, good or bad, and also the opportunity to respond where necessary.
PUT PATIENTS FIRST – BACK GENERAL PRACTICE
The Royal College of General Practitioners (RCGP) and the National Association for Patient Participation (N.A.P.P.) are running a major campaign, called Put patients first: Back general practice, which aims to persuade the four governments of the UK to increase investment in general practice – so that practice teams everywhere have the resources they need to continue to provide the high quality care patients deserve.
Our campaign, launched last November, has already started to make real headway: generating wall-to-wall national media coverage and persuading many prominent politicians to say publicly that general practice is underfunded. However, to convince ministers and other politicians to back up their supportive words with new resources we urgently need your support.
As part of the campaign, your practice should have received posters and a petition through the post. We would be extremely grateful if you could please display these very publicly in order to generate support among your patients for the cause of general practice.
If, together, we can collect a million signatures we will be able to show politicians, in each of the four nations, that patients back our cause for the level of investment in general practice to be increased from the current historic low of 8.39% to 11% of the UK NHS budget by 2017. This would be the equivalent of an increase of £2.8bn for general practice per year – and allow practice teams to deliver, among other things, shorter waiting times, longer consultations and better continuity of care.
If you would like to sign the online petition then please click on the link below to do so. A paper copy of the petition is available to sign in the surgery at Reception also. We thank you for your support.