During the COVID-19 pandemic, we are working to keep both our patients and staff safe. Therefore, where possible, we are offering a remote consultation as an alternative to attending the practice in person.

If you agree to a remote consultation the GP or healthcare professional may need to receive and store images taken by patients for clinical purposes. This will only be done in the interests of the patient where it is necessary for providing health care and with patient consent. The approach to video consulting, image sharing, and storage is the same as it would be for face to face interactions.

Occasionally these images may be of an intimate area. Please be assured we will never ask for images of an intimate area of a child to be sent.

For adults, verbal consent will always be sought during a telephone consultation with a Clinician and documented before images of an intimate area are received by the Practice. If we need to store images on your GP record this will be only for as long as necessary. It is a patient’s choice to share an image either of their own accord or at the request of the health professional treating you. Refusal to share an image does not prevent access to care and treatment or result in patients receiving an inferior standard of care. Further details about how remote consultation works can be obtained by contacting the practice.