We want to know what you think of our service.

From 1 July 2023 the way members of the public make a complaint about primary care services (GPs, pharmacy, optometry) to the commissioner has changed.  Rather than contacting NHS England, they now need to contact their local integrated care board (ICB) in West Yorkshire or Humber & North Yorkshire.  Members of the public can still make a complaint to the provider. This has NOT changed. 

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Privacy Protection

Information submitted through secure forms is used only for the purposes of processing your request. We may be in touch with you in relation to the information submitted.

All Information submitted through secure forms is secured with a private key and is accessed over a secure connection by nominated staff. We have a strict confidentiality policy.

This information is not shared with any third party organisations.

This information is retained for up to 28 days.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.

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